1. Parties and Scope
The primary services provided by Eurovisacenter.com are to help you in obtaining travel visas appointments. We describe documents and forms you generally need to provide to achieve these aims and then submit these documents and forms duly completed by you, to the authorities or appropriate bodies. For the avoidance of doubt, if we provide services to you, you are our customer and these Terms apply. If we refer you to any other service provider, you take responsibility for reviewing any services provided and that service provider’s terms and conditions will apply for their services. We do not accept any liability for third party services and these Terms will not apply to those services.
Our order process allows you to check and amend any errors before submitting your order to us. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. If your order appears to be correct, we will notify you that we have accepted your order and begun work on it. This acceptance email is titled “Schengen visa appointment request confirmation (# )”. The contract between us will only be formed when we send you this acceptance email.
These Terms apply to any offer and any agreement between you and Eurovisacenter.com and to the provision of any service provided to you by or on behalf of Eurovisacenter.com in respect of but not limited to the processing of visas, passports and/or documents for you or on your behalf. Some Terms may refer to an issuing authority, which is the body being an embassy, consulate or other agency that issue or supply the documents requested by you.
If Eurovisacenter.com provides you with a translation of the English language version of these Terms, you agree that the translation is provided for your convenience only and that the English language versions of these Terms will govern your relationship with Eurovisacenter.com. If there is any inconsistency between the English language version of these Terms and the translation, the English language version shall take precedence.
Eurovisacenter.com will endeavour to provide you with accurate information and to ensure that you obtain the earliest visa visa appointment available at the instance of booking. Nevertheless, you should remember that all requirements to obtain the appointment and the visa (documentation, fees, time frames, etc) are calculated based on general criteria and can vary according to information provided by you such as current or previous nationality, residence, gender, age, profession, recent travel, religion etc. You should also remember that the issuing authority may change general country requirements without notice or require additional specific information from you. Eurovisacenter.com will try to inform you as soon as practicable of such changes.
3. Submission of documentation
You can consult the list of requisites to be met in order to process your visa appointment order on our website. To ensure that you know where your information is at all times, you will be sent an e-mail confirming the receipt of your order with data when it reaches our offices.
Eurovisacenter.com will only process the visa appointment indicated in your request; it assumes no responsibility for other visas and visa appointments required for your trip that have not been requested or which relate to stops on your trip.
4. Obtaining the visa appointment
Eurovisacenter.com is authorized by you to make Schengen visa interview appointment using information provide by you with embassy/consulate on your behalf and provide you with the document confirming interview appointment, being the total scope of the purchased service, any advice, recommendations, notifications, etc. in regards to visa requirements, application forms, consular fees, payment methods, processing timings and all other aspects related to the interview is not part of the service you purchase. Consular fee is extra and must be paid by yourself at the time of the interview.
The first available appointment at the time of processing will be booked as well as there is no guarantee to meet any preferences of dates and times of the interview and if due to any reason the need to change the assigned date and time arise re-booking fee must be paid.
The issue of a visa appointment depends exclusively on the issuing authority and immigration officials in each country have the final decision to admit entry into the country or region, even when all of the stipulated requirements have been met. Eurovisacenter.com does not guarantee that the issuing authority will issue the visa in a timely manner and within the specified time frame; therefore, Eurovisacenter.com fees will be collected for the completion of procedures required for this issue. Non-refundable fares or reservations must not be purchased until all visas have been obtained.
Eurovisacenter.com will send interview ticket to you electronically. Upon its receipt it is your duty to print it out and present at the time of the interview at the consulate.
6. Additional services
Eurovisacenter.com may offer to provide additional services. If so, the description and relevant terms for those additional services are available on the Website and are incorporated into these terms.
The fees for Eurovisacenter.com services shall be those specified on the website, including any indirect taxes (if any) that are applicable to the fees.
Once Eurovisacenter.com submits your appointment request to an issuing authority on your behalf, Eurovisacenter.com's service fees are non-refundable.
Availability of services are subject to change without notice. Fees and services may differ between the time the order is placed and when the ordered is completed. Eurovisacenter.com will endeavour to communicate said changes to the client where possible. Eurovisacenter.com reserves the right to select the most appropriate service available given the time constraints as indicated by the client.
Orders cancelled prior to submission will be assessed Eurovisacenter.com's cancellation fees. Once the application has been submitted to the appropriate government agency full fees will apply.
8. Warnings / Disclaimers
The issuing authority will make the final determination as to the appointment, how early it will be iassigned. Prior to approval, the issuing authority may ask for additional documentation. The issuing authority may reject any appointment application for any reason and may not provide a reason to Eurovisacenter.com for the rejection. Eurovisacenter.com does not issue visa appointments and cannot make any guarantee or assurances that any issuing authority will issue such an appointment. Eurovisacenter.com guarantee the time required for an issuing authority to grant or reject an application. Issuing authorities may choose to grant a different date and time than that which the applicant has requested which may impact the time of travel. As a result, non-refundable tickets or reservations should not be purchased until all the required travel documents for your trip have been secured. Eurovisacenter.com, in addition to the issuing authorities, reserve the right to prioritize processing according to the travel dates you provide. Eurovisacenter.com service fees are assessed for taking reasonable actions to foster the issuance of a requested travel documents.
Eurovisacenter.com will use its best endeavours to process appointment setting at the client's request. However, Eurovisacenter.com shall not be held responsible for nor accept any liability for the actions of any consulate, embassy, or passport office in delaying or not issuing such appointment for any reason whatsoever, nor shall Eurovisacenter.com be held responsible for expense and/or delay arising from or in connection with: (a) incomplete application forms or (b) incorrectly or falsely completed application forms or (c) inaccurate or incomplete supporting documentation. Any expense or cost incurred by the client due to these delays or non-issuances shall not be the responsibility of, nor shall any charges be levied upon, Eurovisacenter.com.
Embassy/consulate has a right to cancel, reschedule your booked appointment or not allow you to attend interview without providing any reasons, as well as to reject issuance of visa and that Eurovisacenter.com, it's employees, agents and shareholders does not bear any responsibility for any of the possible consular action(s) previously mentioned and that I waive my right to pursue any legal charges against this company in connection with this purchase.
Eurovisacenter.com provides visa and passport information in good faith on the express understanding that the said information is the interpretation of any or all information provided by respective embassies, consulates or passport offices at any or all times and Eurovisacenter.com shall not accept responsibility or liability whatsoever for any errors and/or omissions in the information.
9. Claims period
You have 15 days after completion of work by Eurovisacenter.com from the date of delivery of the visa appointment (or if not delivered, from the date of order) to inform Eurovisacenter.com of any claim related to Eurovisacenter.com services. Once the relevant deadline has passed, any rights for rectification or compensation shall expire.
These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any contract. If any provision of these Terms does not comply with any law, then the provision must be read down so as to give it as much effect as possible. If it is not possible to give the provision any effect at all, then it must be treated as severable from the rest of the Terms. Where Eurovisacenter.com is unable to carry out any obligation under the contract due to any circumstance, matter or thing beyond its reasonable control (“force majeure”) Eurovisacenter.com shall be excused from such obligations to the extent of such prevention, restriction or interference so caused. Eurovisacenter.com may sub-contract all or part of its obligations or assign all or part of its rights under this contract. This agreement does not create any right enforceable by a person who is not a party to it, except for any lawful successor or assignee.